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Title

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Junior DTX Documentation Specialist

Description

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We are looking for a Junior DTX Documentation Specialist to join our growing digital transformation team. This entry-level position is ideal for individuals who are passionate about technology, documentation, and process improvement. As a Junior DTX Documentation Specialist, you will support the creation, organization, and maintenance of technical and procedural documentation related to digital transformation initiatives across the organization. In this role, you will work closely with cross-functional teams including IT, operations, and project management to ensure that all documentation is accurate, up-to-date, and accessible. You will assist in documenting workflows, system configurations, user guides, and training materials that support the implementation and adoption of digital tools and platforms. The ideal candidate is detail-oriented, organized, and has a strong interest in digital technologies and process optimization. You should be comfortable working with various documentation tools and platforms, and have the ability to translate complex technical information into clear, user-friendly content. This is a great opportunity to gain hands-on experience in digital transformation projects and grow your career in a dynamic and innovative environment. You will be mentored by experienced professionals and have the chance to contribute to meaningful projects that drive organizational change and efficiency. Key success factors for this role include strong communication skills, a proactive attitude, and the ability to manage multiple documentation tasks simultaneously. If you are eager to learn, thrive in a collaborative setting, and want to be part of a forward-thinking team, we encourage you to apply.

Responsibilities

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  • Assist in creating and maintaining digital transformation documentation
  • Collaborate with cross-functional teams to gather documentation requirements
  • Document workflows, system configurations, and user procedures
  • Ensure documentation is accurate, consistent, and up-to-date
  • Support the development of training materials and user guides
  • Organize and manage documentation repositories
  • Review and edit existing documentation for clarity and completeness
  • Participate in digital transformation meetings and take notes
  • Help implement documentation standards and best practices
  • Provide support during audits and compliance reviews

Requirements

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  • Bachelor’s degree in Information Technology, Communications, or related field
  • Strong written and verbal communication skills
  • Basic understanding of digital transformation concepts
  • Familiarity with documentation tools such as Confluence, SharePoint, or Google Docs
  • Attention to detail and strong organizational skills
  • Ability to work independently and in a team environment
  • Proficiency in Microsoft Office Suite
  • Willingness to learn and adapt to new technologies
  • Experience with process mapping is a plus
  • Ability to manage multiple tasks and meet deadlines

Potential interview questions

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  • What experience do you have with technical or procedural documentation?
  • How do you ensure accuracy and clarity in your documentation?
  • Are you familiar with any documentation tools or platforms?
  • Can you describe a time you worked on a cross-functional team?
  • What interests you about digital transformation?
  • How do you prioritize multiple documentation tasks?
  • Have you ever created user guides or training materials?
  • What steps do you take to stay organized?
  • How do you handle feedback on your documentation?
  • Are you comfortable working in a fast-paced environment?